Frequently Ask Questions

1. What are the benefits of the

For international students, a homestay is the most affordable and rewarding housing choice. The benefits go beyond the safety and convenience of home living to include lasting friendships with Canadians. The benefits for English language development and Canadian cultural exposure are excellent.

2. What are the benefits to sign up for a

You can easily sign up on our website with filling up the basic requirements. After signing up you can explore and apply from hundreds of properties around the Canada and can make comments to the properties/services.

3. I am a host family looking for students, how can you help me?

You can list your property and let the people visiting the site know about your offer. It is simple and straightforward to upload the information of your property by click ‘Become Host’ at the menu bar. After fill out the form of the property, there are three options available for you to consider.

For Option One, your contact information such as phone number and email will be publicly displaced on the first page of the city you are located. This allows the customers/students to find you directly. The fees for this this option will be C$350 per year.

For Option Two, you have no need to make any payment in advance. You are required to sign service contract with us and to agree to be charge 5 percent of the rents/homestay service fees. None of your contact information will be shown and customers/students will contact us directly.

For Option Three, you have no needs to make any payment in advance. The term of each listing is only two month.

4. I am a student looking for a homestay. How can you help me?

You can search for host families in the area you are planning to stay and contact them if anyone fits your expectations. This is a free service.

If there’s no properties meet your needs, or the contact information of the owners is not displaced, we will assist in helping you search for housing. The service fees are C$300 per student. All-inclusive and terms and conditions apply.

5. How are host families chosen?

Each homestay is different. Some host families include a husband, a wife, and children; some are single professionals; and some are retired couples. Each host brings their own unique approach to welcoming students into their home lives. All host families are chosen for their warm hospitality, gracious homes, and proximity to the universities and programs we serve. Each host family must give an extensive application with criminal record checks and personal references, and be interviewed in their home before they can be accepted as hosts.

6. How can I eat my non-homestay meals?

At your request, your host will give space to store your personal food for lunches and non-homestay dinners. You may also use a designated microwave to heat food when the host is not serving a family-style dinner. In addition, the Philadelphia area is full of delightful, inexpensive restaurants and food trucks of every variety designed for busy students. You may eat in one of the fabulous area restaurants or use a take-out service and enjoy your meal in the host family kitchen.

7. Will there be other international students in my homestay?

Frequently, there is more than one international student living in a homestay. This can be a wonderful way to make a good friend. Remember: all homestays speak English. Out of respect for everyone learning English, if two students speak the same native language, they will not be let to use that language in the homestay.

8. What if I want to change my homestay?

This never happens. If there are unresolved conflicts between a student and host, the Homestay Coordinator can be included to help reach a peaceable agreement. If the student or host has willfully ignored the Homestay Agreement which both parties signed on move-in day, the other party may be let to dissolve it at the offender’s expense.

9. What are my responsibilities as a host family?

Families must give the student(s) meals according to the meal package that the student has chosen. Along with the home environment being stable and caring, the home must give easy access to local transportation to and from the students’ course center. Host parents must give an application with references, and are subject to a home visit by one of our experienced staff. Students bring their own spending money for personal needs, souvenirs, entertainment, and other incidentals.

10. What if there is a problem with our student?

Our students must follow with all program rules and our staff will ensure they follow these while with your family.

11. In case of an accident or illness, who do we contact?

Help is only a phone call away –Our team is available to you 24 hours a day, 7 days a week. This will be detailed by your local office prior to the summer season beginning.

12. Are there any rules and regulations at my Host Family home?

When staying with a host family, you will become a member of the family, and all family members must follow reasonable household rules that apply to ALL family members. Guidelines and responsibilities are there to help you make your homestay experience an enjoyable and rewarding experience.

13. What time can I arrive home at night?

Ask your Host Family. You are expected to be home at a reasonable hour during weeknights as your host family needs to rest and go to work the following morning, and later during weekends. Always let your host family know what time you will be home. Host families can get extremely worried about your safety.

14. Can I keep the lights or TV when I am outside of the room?

Electricity is expensive is Canada and most Host Families use energy conservation lighting and rules. Please do not forget to turn off the lights when you leave a room. Turn off the TV or radio when you are not using them.

15. What about telephone use?

Find out when you can receive calls and for how long you can keep the phone busy. If you make long distance calls from the host family’s home, you must use a calling card or make collect calls.

16. Are there any other recommendations or guidelines?

If any physical or verbal abuse occurs, the student or visitor will be removed from the home at once. The incident will be reported to the police and legal action will be taken.

International students must be willing to learn about and accept differences in Canada’s multicultural society, including the Canadian Charter of Rights and Freedoms, women’s rights, freedom of speech, environmental protection, and animal rights.